Frequently Asked Questions
Everything you need to know about Doto Kids fashion and services.
How do I determine the right size for my child?
We provide a comprehensive size guide on each product page. Since children grow quickly, we generally recommend sizing up if your child is between measurements to ensure a comfortable fit.
What is your return policy for kids' clothing?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please note that for hygiene reasons, undergarments and swimwear are final sale unless defective.
Are the materials used safe for sensitive skin?
Absolutely. At Doto Kids, we prioritize high-quality, breathable fabrics like organic cotton and hypoallergenic blends to ensure our clothing is gentle on your child's delicate skin.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your items sooner.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.
Do you offer gift wrapping services?
Yes! You can select our 'Gift Wrap' option at checkout, which includes a premium Doto Kids gift box and a personalized handwritten note for that special touch.